Why does my account say Reconnect?
Reconnect means the platform has asked for a fresh sign in before Socialync can publish through that account. It can happen after a password change or a security check at the platform, and nothing about it is your fault. Tap Reconnect next to the account in Settings, Connections, and sign in again.
Last checked November 10, 2026
What to do
- Open Settings, then Connections, and tap Reconnect next to the account.
- Sign in on the platform page that opens and accept the permissions.
- The same Reconnect step applies to TikTok, Instagram, Facebook, X, LinkedIn and YouTube.
If Facebook or Instagram paused the account
Sometimes Meta pauses an account for a security check. Settings then shows a note under Reconnect. For Facebook it reads: Facebook has paused this account for a security check. Log in at facebook.com, finish the check, then tap Reconnect. For Instagram it reads: Instagram has paused this account for a security check. Log in at instagram.com or in the Instagram app, finish the check, then tap Reconnect.
Alerts about connections
Settings has switches for Connection failed and Connection expiring alerts. Push starts switched on for Connection failed and Connection expiring.
Related
Something here wrong or missing? Email support@socialync.io.