Terms of Service

Last Updated: October 30, 2025

1. Acceptance of Terms

By accessing or using Socialync, you agree to be bound by these Terms of Service. If you do not agree to all the terms and conditions, you may not access or use our services.

2. Description of Service

Socialync is a social media management platform that allows users to create, schedule, and publish content across multiple social media platforms including Facebook, Instagram, Twitter, TikTok, YouTube, and LinkedIn. Our services may change from time to time without prior notice.

3. Platform Integration and Permissions

When you connect your social media accounts to Socialync, you authorize us to access your accounts through official platform APIs. The specific permissions and scopes we request are:

3.1 Facebook Integration

  • pages_show_list: Access to view your Facebook Pages for connection selection
  • pages_manage_posts: Permission to create and publish posts on your behalf to your Facebook Pages
  • pages_read_engagement: Access to read basic engagement metrics and page information

We only access pages you explicitly connect and never post without your direct instruction through our platform.

3.2 Instagram Integration

  • instagram_basic: Access to your basic Instagram Business account information
  • instagram_content_publish: Permission to publish content to your Instagram Business account
  • pages_show_list: Required to access Instagram Business accounts linked to Facebook Pages

Instagram posting requires an Instagram Business account. We only publish content you explicitly schedule through our platform.

3.3 Twitter Integration

  • tweet.read: Read access to your tweets for analytics and verification
  • tweet.write: Permission to create and publish tweets on your behalf
  • users.read: Access to your basic profile information
  • offline.access: Maintains connection without requiring frequent re-authentication

3.4 TikTok Integration

  • user.info.basic: Access to your basic TikTok profile information
  • video.publish: Permission to publish videos to your TikTok account
  • video.upload: Access to upload video content to TikTok

TikTok integration may require approval from TikTok for certain features. We comply with all TikTok developer policies.

3.5 YouTube Integration

  • youtube.upload: Permission to upload videos to your YouTube channel
  • youtube.readonly: Read access to your channel information and video statistics
  • yt-analytics.readonly: Access to YouTube Analytics data for insights

We adhere to Google's API Services User Data Policy and YouTube API Terms of Service. Videos are uploaded as private by default and you control visibility settings.

3.6 LinkedIn Integration

  • openid: Basic authentication and profile access
  • profile: Access to your LinkedIn profile information
  • w_member_social: Permission to post content on your behalf
  • r_organization_social: Access to manage company page content (requires approval)

4. Data Usage and Platform Compliance

We strictly comply with each platform's developer policies and data usage guidelines:

  • No Unauthorized Access: We never access your accounts outside of explicit actions you take in our platform
  • Content Control: You maintain full control over what content is posted and when
  • Data Minimization: We only access the minimum data necessary to provide our services
  • Platform Compliance: All integrations comply with respective platform policies and terms
  • User Consent: Every action requires your explicit consent through our interface

5. User Accounts

To use certain features of our services, you must register for an account. You agree to provide accurate, current, and complete information and to update this information to keep it accurate, current, and complete. You are responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account.

6. User Content

You retain all rights in the content you create and post through our services. By posting content, you grant us a non-exclusive, royalty-free, worldwide, limited license to process, transmit, and deliver such content through our services to the platforms you select.

You are solely responsible for your content and the consequences of posting it. You represent and warrant that:

  • You own or have the necessary rights to use and authorize us to transmit all intellectual property rights in and to any content
  • Your content does not violate any third party's intellectual property rights, privacy rights, or other rights
  • Your content complies with these Terms and all applicable laws and platform policies
  • Your content does not contain harmful, illegal, or inappropriate material

7. Platform Responsibility and Compliance

You acknowledge and agree that:

  • You are responsible for compliance with each platform's terms of service and community guidelines
  • Content posted through our service must comply with all applicable platform policies
  • We may suspend access to specific platforms if your content violates platform policies
  • Platform algorithms, policies, and features may change, affecting content performance
  • We are not responsible for platform-specific restrictions, suspensions, or policy violations

8. Third-Party Services

Our services integrate with third-party platforms and services. We are not responsible for the content, practices, or policies of those platforms. Your use of third-party platforms is at your own risk and subject to their terms and policies. Changes to third-party platform APIs, policies, or availability may affect our service functionality.

9. Service Availability and Limitations

While we strive to provide reliable service, you acknowledge that:

  • Service availability may be affected by platform API limitations or changes
  • Posting may be delayed or fail due to platform restrictions or technical issues
  • Some features may require platform approval or may not be available in all regions
  • We reserve the right to modify features based on platform policy changes

10. Termination

We may terminate or suspend your account and access to our services at any time, without prior notice or liability, for any reason, including if you breach these Terms or violate platform policies. Upon termination, your right to use our services will immediately cease. You may disconnect individual platform connections at any time through your account settings.

11. Limitation of Liability

To the maximum extent permitted by law, in no event shall Socialync be liable for any indirect, punitive, incidental, special, consequential, or exemplary damages, including without limitation damages for loss of profits, goodwill, use, data, or other intangible losses, arising out of or relating to your use of, or inability to use, our services, including but not limited to platform integration failures, content posting issues, or platform policy violations.

12. Intellectual Property

The Socialync service, including its software, design, content, and trademarks, is owned by us and protected by intellectual property laws. You may not copy, modify, distribute, or reverse engineer any part of our service without our written permission.

13. Changes to Terms

We may revise these Terms from time to time, especially to reflect changes in platform policies or legal requirements. If we make material changes, we will notify you by email or through our services. Your continued use of our services after such changes constitutes your acceptance of the new Terms.

14. Contact Us

If you have any questions about these Terms, please contact us at:

Email: terms@socialync.com

Socialync

The all-in-one social media management platform powered by AI. Create, schedule, and publish content across all your social channels with intelligent assistance.

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